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annotate xml/en/docs/welcome_nginx_facebook.xml @ 493:5bb373c6e502

Find changesets by keywords (author, files, the commit message), revision number or hash, or revset expression.
Opmitized links whose text equals the referenced URL.
author Ruslan Ermilov <ru@nginx.com>
date Thu, 19 Apr 2012 12:45:41 +0000
parents 2abd1998a0cc
children 1f14f98a487e
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9d544687d02c Fixed DOCTYPE declaration.
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1 <!DOCTYPE article SYSTEM "../../../dtd/article.dtd">
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2
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3 <article name="I am trying to open Facebook and
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4 instead I am getting &ldquo;Welcome to nginx!&rdquo; page"
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5 link="/en/docs/welcome_nginx_facebook.html"
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6 lang="en">
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7
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8
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9 <section>
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10
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11 <para>
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12 <initial>Q:</initial>
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13 I am trying to open Facebook, Yahoo!, Google, or some
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14 other well-known web site and instead I am getting a blank web page
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15 with a message referring to nginx: &ldquo;Welcome to nginx!&rdquo; or
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16 &ldquo;404 Not Found / nginx&rdquo;.
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17 </para>
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18
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19 <para>
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20 I suspect something is wrong and there is probably a malicious attempt here
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21 to direct me to a rogue web page (to break into my computer, do phishing etc.).
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22 Why is that and what has nginx to do with my attempts to connect
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23 to Facebook (Yahoo!, Google, etc.) ?
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24 </para>
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25
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26 <para>
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27 &nbsp;
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28 </para>
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29
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30 <para>
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31 <initial>A:</initial>
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32 nginx is among the 3 most popular web servers in the world, it's being
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33 used by over 10% of the Internet web sites, including 25% of the top-1000 ones.
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34 It is a free open source server software, focused on high performance and
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35 high concurrency, and it's absolutely legitimate and
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36 has nothing to do with any kind of threatening or malicious activity per se.
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37 A web page saying &ldquo;Welcome to nginx!&rdquo; is one of the diagnostics
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38 responses that can be produced by any of the web sites running nginx.
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39 </para>
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40
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41 <para>
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42 However, you are right in your assumption that something must be wrong
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43 with your browser, operating system or even router setup when you are
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44 trying to access a well known web site and instead of a familiar page you get
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45 &ldquo;Welcome to nginx!&rdquo;. This should not happen if your computer
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46 and network are clean and safe.
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47 </para>
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48
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49 <para>
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50 We recommend you to check and verify your entire system setup
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51 (possibly with the help of your ISP or another support personnel),
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52 and it would also be a good idea to install and run an anti-virus software
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53 on your computer. It may happen that some malign entity is trying
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54 to divert the traffic from your computer to a wrong server and
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55 hijack the data, which may subsequently lead to a significant harm.
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56 </para>
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57
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58 <para>
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59 What you should check is at least the following:
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60 </para>
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61
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62 <para>
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63 (Disclaimer: at nginx we are not responsible for any negative
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64 impact or effects that the actions below might cause. Use the
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65 following recommendations at your own risk, especially if
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66 you aren't an experienced user of your operating system and/or
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67 Internet applications. In no event shall nginx be liable for
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68 any direct, indirect, incidental, special, exemplary, or
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69 consequential damages, including, but not limited to loss of
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70 use, data, or profits; or business interruption).
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71 </para>
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72
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73 <para>
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74 <list type="bullet" compact="no">
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75 <listitem>
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76 Check your TCP/IP settings and see if the DNS servers
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77 configuration matches the one recommended by your Internet
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78 service provider and/or your IT support personnel.
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79 </listitem>
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80
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81 <listitem>
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82 Check if the "hosts" file doesn't contain entries other
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83 than "127.0.0.1 localhost", and if so &#8212; if these entries are for
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84 the web site you're trying to reach and instead you're seeing a
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85 wrong web site. The "hosts" files is located in
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86 C:\WINDOWS\system32\drivers\etc directory. Typically there should
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87 be just one entry in it, for "127.0.0.1 localhost", that's it. The
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88 "hosts" file can be viewed with your standard Notepad application.
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89 </listitem>
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90
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91 <listitem>
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92 Try to (temporarily) use Google Public DNS and see if
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93 it fixes the problem. From Google's description of its Public DNS -
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94 "Google Public DNS is a free, global Domain Name System (DNS)
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95 resolution service,
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96 that you can use as an alternative to your current DNS provider.
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97 To try it out: Configure your network settings to use the IP
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98 addresses 8.8.8.8 and 8.8.4.4 as your DNS servers. [..] By
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99 using Google Public DNS you can: Speed up your browsing
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100 experience. Improve your security. Get the results you expect
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101 with absolutely no redirection."
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102 </listitem>
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103
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104 <listitem>
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105 If you change DNS settings, clear your DNS resolver cache. On
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106 Microsoft Windows it is done with the following command:
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107 Start > Run > ipconfig /flushdns
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108 </listitem>
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109
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110 <listitem>
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111 Clear browser data (cache, cookies etc.), e.g. in Chrome
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112 find and click "Clear Browsing Data" (Settings > Under the Hood).
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113 Caution: you may be deleting saved passwords information here,
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114 so do it carefully and check what exact actions you are performing.
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115 </listitem>
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116
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117 <listitem>
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118 Try to check the plugins/extensions you've installed
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119 for use with your browser. It might make sense to re-install
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120 your favorite browser and/or try a different one if possible.
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121 </listitem>
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122
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123 <listitem>
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124 If cleaning "hosts" file (when applicable), changing
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125 DNS servers to Google Public DNS, flushing DNS resolver cache,
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126 or fixing your browser configuration have helped, it might be
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127 that there's a malware somewhere on your PC or around.
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128 It makes perfect sense then to run a number of checks using
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129 your preferred anti-virus/anti-malware tools.
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130 </listitem>
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131 </list>
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132 </para>
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133
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134 <para>
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135 Links describing Google Public DNS:
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136 </para>
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137
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138 <para>
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139 <link url="http://code.google.com/speed/public-dns/"/>
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140 </para>
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141
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142 <para>
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143 <link url="http://code.google.com/speed/public-dns/docs/using.html"/>
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144 </para>
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145
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146 <para>
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147 Microsoft's Malicious Software Removal Tool:
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148 </para>
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149
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150 <para>
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151 <link url="http://www.microsoft.com/security/pc-security/malware-removal.aspx"/>
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152 </para>
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153
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154 </section>
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155
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156 </article>